ACE Cash Express Reviews

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1,0
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Sales associate
Sales Associate/Customer Service (huidige medewerker) –  Reseda, CA21 augustus 2019
Avoid working for them. Under staffed so no room for call outs.We get new hires they do 2 weeks of training then after their 2 week training is done and they are on their own they leave. Allways pushing you to sell cards to push customers to get direct deposit
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5,0
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fun workplace. good co-workers. pleasant customers.
Teller/Cashier (voormalige medewerker) –  Denver, CO20 augustus 2019
A typical day at work was busy and fast paced but that made the day go by fast. I learned a lot about the payday loan business. workplace culture was pretty casual and the staff didn’t mind answering questions that I had. The most enjoyable part of the job was being able to meet different people coming in the store.
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1,0
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Not a good job for single parents
Sales Associate (voormalige medewerker) –  Memphis, TN20 augustus 2019
Hours are to long was my only issue. You work 13 hours a day and balance life around it. 7am to 8 pm five days a week. The pay is great and you work alone and that's a good thing to.
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5,0
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Work
Customer service Rep (voormalige medewerker) –  Denver, CO19 augustus 2019
This job was a great place to work for. You do have to be prepared to be behind a glass from the start of your shift to finish but its not bad. You learn a lot about customer service and money.
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3,0
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Its a job
Store Manager (voormalige medewerker) –  Texas18 augustus 2019
It was a job... And it was just that a job. Better than not having one but rather not ever have to go back. No time with your family. Long hours with no lunch or breaks.
Pluspunten
Vacation time
Minpunten
Extremely Long hours. No lunch. No break.
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1,0
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Need better management
Sales Representative (voormalige medewerker) –  Tulsa, OK18 augustus 2019
It was an ok job it just needs better management. A lot of theft In the workplace and they’ll blame you for it without doing their job and finding out what really happened. They pick and choose who to let slide with stealing.
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3,0
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Do not recommend this jod unless your single no kids
CSR - Customer Service Representative (voormalige medewerker) –  Weslaco, TX16 augustus 2019
Ok place to work if you plan to sign your life to them , training was ok but they expect you to consume everything in 15 days and will leave you alone to open and close , trust and believe you will not be able to learn everything in 15 days , that's why they have a high volume of new hires that leave and that's coming from employees and supervisor
Pluspunten
Pay
Minpunten
no lunch breaks 12 hour shifts and no job security training needs to improve
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4,0
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Great Job
Sales Associate and Customer Service (huidige medewerker) –  Dallas, TX14 augustus 2019
Loved it...awesome managers....but very long hours for families....other than that I loved it....no complaints on work itself ....steady good pace....working alone is good from time to time
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3,0
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Ehhh
Sales Associate (huidige medewerker) –  Fresno, CA10 augustus 2019
ACE is a cool job but I constantly feel like my life is revolving around it. I don’t get paid enough for that. Pretty short staffed so it feels like calling out isn’t an option. If someone calls out and they can’t find coverage, you end up working all day by yourself. Don’t expect a break. Company is very sales driven. So much that you can lose your job if you don’t meet your goals. It’s okay if you’re just looking for a check. Not much room to move up.
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2,0
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Loan Sharks!
DISTRICT MANAGER (voormalige medewerker) –  Medina, OH7 augustus 2019
Just stay as far away as possible! You will leave work feeling empty inside and depressed. You try to help your customers but they don't care. You come in for all of the right reasons but this industry does something to you without you realizing it!
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1,0
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Very little communication and safety hazard no security
Retail Sales Associate (voormalige medewerker) –  Baltimore, MD6 augustus 2019
The locations are very dirty most all of them have a smell and they are all unorganized & the safety there is none at all and the locations are in bad neighborhoods! Messed up hours and schedule most of all !
Pluspunten
None
Minpunten
No lunch break you have to find time to eat, cannot leave the centers
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2,0
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High turnover
Customer Service Representative (huidige medewerker) –  Portland, OR5 augustus 2019
Work is VERY fast paced. Stores are not staffed properly. You have a ton of responsibility, and are paid very little for the amount of work you need to do. It is close to slave labor. NO breaks. Customers are horrid!
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2,0
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Too many cooks in the kitchen. You need to go through so many people to get one thing accomplished. ALWAYS!
Sales Associate/Cashier (huidige medewerker) –  Oregon4 augustus 2019
Too many glitches in the system.
Always having to call the help desk which most of the time is NOT HELPFUL!
Ace is too busy for employees to sit around and wait for a PC to come back online or a new copier/fax, etc.
A lot of gossip
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3,0
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Horrible DM
Customer Service Representative (huidige medewerker) –  Atlanta, GA4 augustus 2019
Leadership can cause good works to quit. The job is easy but without the proper training or leadership it can become a hardship. The DM does not care or have any sympathy for anyone. He just cares about money. Rumors stating he is taking money and is given money to do activities with the team but has not. We don’t even know each other, which causes problems when needing help. If you are short you have to pay the money back or get a write up. You o luv get two writes up in a year before you get fired. They really should just retrain you because it could be something else going on.
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5,0
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Fun!
Customer Service Store Manager (voormalige medewerker) –  Puyallup, WA4 augustus 2019
It was a fun company to work for. Many cultures and many great co workers. It based out of Texas. Be ready to be on your feet when it comes to check cashing. The loan process is simple and fast.
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2,0
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Company has to become more team motivated
TELLER (voormalige medewerker) –  Sacramento, CA3 augustus 2019
Better managers .
More team practice
Better hr
More communication
More motivations for new teller and better support from the team members to the new hires needs to be more family oriented .
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1,0
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Don’t recommend working here
Sales Associate (voormalige medewerker) –  Los Angeles, CA2 augustus 2019
They push you all the time to meet unattainable goals and only care about your revenue towards the company, constantly remind you job is at sake plus the pay isn’t worth it. Get sent around to many locations with a non set schedule. Don’t make you feel valued or cared for, poor management, work alone often, very stressful.
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1,0
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I wasted 14 years at this company of my life
Teller Supervisor (voormalige medewerker) –  Los Angeles, CA1 augustus 2019
I would never recommend this company to anyone! The job is not hard at all as long as your a fast learner everything is ok. What is not good is the fact that they threatened to fire you for everything if you don’t meet there goals. District managers treated us like trash and as if we were disposable at any time. We went without raises for years. They said do you want a raise or would you like to keep your job. I don’t recommend this company to anyone it’s a nightmare
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1,0
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Human Resources only cares about upper management not the employees. If you go for help they used it against you.
CENTER MANAGER IN TRAINING (voormalige medewerker) –  Los Angeles, CA31 juli 2019
Upper management doesn't care about their associates. They required too much of their.employees and make you work on your lunch break. If you stand up for yourself and fight for your rights they will plan something against you to fired you.
Pluspunten
Good pay and bank hours
Minpunten
Upper management
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2,0
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The hours sucks and most of the time you work by yourself
Customer Service Representative (huidige medewerker) –  Indianapolis, IN27 juli 2019
I have been there for 9 years it was really fun to work there but now it’s all about the numbers your just a number to them upper management sucks corporate sucks
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3,0Werk-Privé Balans
3,3Compensatie/Arbeidsvoorwaarden
2,8Doorgroeimogelijkheden
3,0Management
3,0Bedrijfscultuur