Customer Service Representative (voormalige medewerker) – Jacksonville, NC – 17 oktober 2018
started as a great place to work. the training was great, the trainer made you want to be there and retain the information. the call volume was okay, when the holidays came it sped up a bit but nothing major .
responder 60 llamadas como dirigirme a las personas de una manera directa y amable no teníamos una relación directa con la gerencia trabaje con personas de Canadá estando en república dominicana, teníamos diferentes actividades todos los meses Lidiar con personas que no tenían la capacidad de entendimiento y que nos culpaban de sus problemas ayudar a las personas cuando no entendían algo, era agradable sentir su agradecimiento
seguro medico y descuentos en algunos centros de comida y peluquería
Customer Service Representative/ Sales Associate (huidige medewerker) – Terre Haute, IN 47804 – 17 oktober 2018
Alorica is a very stressful place to work, there is very little floor support or management to assist when an issue arises. The pay does not accommodate even the basic means of living. The means to sale in any means necessary drives the site more than anything and if you do not sell the other services that the site is required to sell you are viewed in a negative way and do not receive any help from anyone on the floor. Requires to sit for long periods of time. When a caller escalates a call management almost always will refuse taking the call leaving you to irritate and make the customer feel like they have to value to the company they chose for their service.
the whole site is mismanaged and the pay is not accomodating to the basics of living
AMERICAN HOME SHIELD AGENT (voormalige medewerker) – Beaumont, TX – 16 oktober 2018
I worked here over the summer and for the most part as long as you come in do your job and get out you will be just fine, but as with anything drama is sure to follow. overall a good place just needed better management.
Sells Agent (huidige medewerker) – San Antonio, TX – 16 oktober 2018
Lies to there customers and also yelling from managers who are annoying and rude and are very rude to people however if you were to tgey would say negative most annoying and gives out pizes my buttt...
Customer Service Rep./Internal Auditor Reporter (huidige medewerker) – Saraland, AL 36571 – 16 oktober 2018
I'm a great team player and you constantly help others meet their customer request My loyal customer base is outstanding. Customers often ask for you by name and you have a lot of repeat customers as a result. Clients constantly request you for advice to solve their problems. I've become quite the go to person with our customers. I have no problem building rapport with everyone you come in contact work. This a great customer service skill to possess I'm really good at obtaining first-hand customer information and using this information to improve our products and services. I should show the rest of us how you go about obtaining this information. I'm really good at following up with the client so as to ensure that they are never left in the dark.
Desktop Support Specialist (huidige medewerker) – Fort Myers, FL – 15 oktober 2018
I worked here about a year ago, I'm shocked that this place has a 3 star rating. Terrible management. I would be on the phone trying to make sales and I had customers who were hearing the people I worked with dropping racial slang words and cursing really loudly at each other over the loud music that was being played by the supervisors. Not a place I recommend anyone to work unless they were really in need of a job.
Most of the higher management is only interested in each other,
CA CEC Interim Team Lead (voormalige medewerker) – Austin, TX – 15 oktober 2018
Anyone is hired because of the independent contracting for General Motors and you get paid by the people that fill the chairs. The turnover rate is extremely high and being a call center with inbound calls it is very hard for everyone involved and makes them have to work extra. Everyone above the lower management (Team Leads) does not listen to any reasoning on what may help the customer reps that try to stick out and keep their jobs and if you do voice your opinion you are in the dog house. There is no job security because they feel like anyone can do the job and it does not matter which job. There is no advancement unless they feel like you will go along with what they say. People get into physical altercations. Management tends to pick and choose which person they want to be with next.
Agente de Suporte Técnico Smartphone Samsung (voormalige medewerker) – São Paulo, SP – 15 oktober 2018
Permaneci um período de quase 3 anos 8 meses aonde pude aprender me desenvolver como pessoa e profissional .Aprendi lidar com diversas situações.Empresa bastante flexível aonde visa um ambiente agradável de se trabalha, realizava sempre campanhas de incentivo ao funcionário ,sempre tinha chamado Feed back a procura de melhorias para equipe de trabalho afim de obter bons resultados.
Credit Specialist / Tech Support / Chat Agent (voormalige medewerker) – Pittsburgh, PA – 15 oktober 2018
While I have my own gripes with the workplace, of which I will not go into detail, if you are looking for a place with amazing coworkers this is that place. If not for them, I probably would have left a long time ago.