Cannot comment for all stores, but the store I worked in had very low morale. Stores are separated into departments, with little overlap, and everyone is out for themselves. There's little camaraderie between departments, or any incentive to help out.
Theft is the most difficult part of the job, with repeat offenders wasting staff time and resources, as well as major break ins every two months or so. This makes it hard to maintain stock integrity.
Staff training seminars for potential leaders is ok, but lacks any follow up in a practical setting.
loads of useful products to choose from for customers
Sales/Team Member (voormalige medewerker) – Townsville QLD – 25 augustus 2019
enjoyed helping and sharing knowledge and experience with customers learnt a lot about different products for those camping hiking or travelling overseas to cold or warm climates loads of online training only- hardly any specialized team members to help in individual areas felt management need to focus more on the stores range of products, support and praise team members in individual areas
rep training nights and interesting customers who loved sharing their experiences
A typical day at work will include a range of customers which all require different levels of knowledge and confidence to deal with/serve. On the job I learned about retail skills including layout and merchandising The workplace culture is generally happy however always busy.