I started out in the cafe. I was trained well and the cafe management was great. The problem? Although I was getting paid minimum wage, I was doing what the managers were doing, but without the benefits. When the managers weren’t there, I was told by the bookfloor and general managers to call/write in and put away the orders, call mechanics, and other things I had no training on. There also were many, many times that I was in the cafe all by myself for an hour at a time during a rush. Twice just happened to be when the food and milk order came. Even the regulars started to notice.
Besides that craziness, the closing shift would always be 3:00-10:30, or 11:00. There is too much to do to close up the cafe with only 2 people.
When I finally got the chance to remain in the bookfloor, someone left in the cafe, and I was told to cover for them. This happened not only for the day to day coverage, but I ended up only getting shifts in the cafe because so many people had left the company.
On the flip side, the bookfloor was fun!
Discounts, easy access to coffee, the “book smell”
Long hours with little help, not enough pay for the work for someone who DOES NOT DO THE MINIMUM.