Senior Management Disconnection
Local Sales Support Supervisor (huidige medewerker) – Denver, CO – 12 februari 2018
Our senior managers have a disconnect with their mid-managers, supervisors and frontline employees. A typical day at work would be supervising a team of ten by setting goals, developing structure, onboarding new members and coaching them on working with competitive and sometimes difficult Account Executives.
I learned that relationships between senior leaders and all those who fall beneath them needed to improve. As a result, LinkedIn with Leaders (a project team dedicated to bridge that gap) was created by myself and a colleague.
At this point in time, morale was down. Account Executives and Account Coordinators were at odds - which caused sizeable churn.
The hardest part of the job was trying to bridge that gap within the AE/AC realm as well as making senior leaders aware that they needed to do better to connect.
The best part of the job was solving problems, including processes, software implementation, recognition programs, onboarding efficiencies and interviewing new, eager candidates.
Nearly free cable, benefits
Stressful, negative culture