Pockets of Good, with Poor Leaders at the Top
Project Manager (voormalige medewerker) – Philadelphia, PA – 13 maart 2018
When I reached the Corporate office, I saw how people behaved and then understood how things "rolled downhill". Having a leader in the learning organization unable to provide specific, factual feedback on performance (when that's what the learning organization is supposed to be all about) was not only disappointing, it was the final piece that told me it was time to look for a different place to work. People were more interested in looking good than serving the population of agents and technicians and that was also disappointing.
Benefits, stock options
Long hours, no specific feedback, poor focus on/prioritization of employee needs