Comcast Reviews

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Exposure to many types of equipment in several scenarios
Headend Technician 2 (voormalige medewerker) –  Nashville, TN7 december 2017
Fast paced work environment most of the time. Good and knowledgeable coworkers. Exposure to many types of equipment in several scenarios. I gained a lot of knowledge.
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Does comcast view your needs.
Inbound sales (voormalige medewerker) –  Beaverton, OR7 december 2017
I was impressed with the amount of sick pay, paid days off and benefits.
When it comes to getting paid I never has to worry.

The culture and employees are tremendously helpful and care.

Comcast is always awarding the employees and huge opportunities to win fantastic prizes and ALL four services I had with them were FREE less the box rentals.

Sadly the lower management were NOT good leaders and did not train with much knowledge. Managers do not treat people individualy
and the cut throat attitude they have is less than desireable.

HR the same. They were not honest.
Pluspunten
pay and benifits
Minpunten
managers
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They lure you in with possible big checks
Outbound sales representative (huidige medewerker) –  Horsham, PA6 december 2017
the culture is great, management does care about you. but it is the hardest most competitive job you'll ever have. you are expected to sell a product that is more expensive than the competition with a very bad company reputation by cold calling. and if you cant make it to a warm lead source during your ramps, start looking for a new job.
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Good workplace
Communications technician (voormalige medewerker) –  Beverly, MA6 december 2017
Good place to work, long hours plus mandatory weekend work. Independent work, must be highly efficient with computers and technology (televisions, computers, telephone, internet, cable)
Pluspunten
Good workplace, local work
Minpunten
Weekend work mandatory
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Productive and good place to work
Customer Service Rep (huidige medewerker) –  Jackson, MS6 december 2017
Comcast is a good place to work, steady paced atmosphere , energetic call center . Allow you to help customers on a daily basis, good manager supervision
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Good place to work
Technical Operations Supervisor (voormalige medewerker) –  Homewood, IL6 december 2017
Was there for many years, had to relocate to a non-comcast area for personal reasons. Overall a good company to work for. Like anything else they were extremely metric drives.
Pluspunten
work truck
Minpunten
unattainable goals
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refused
Dispatcher/Customer Service Representative (voormalige medewerker) –  Pottstown, PA6 december 2017
you are asking me to waste 150 characters minimum on a review that has absolutely nothing to do with anything. I refuse.............................................................
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Stressful Environment/Lack of training
BILLING AND REPAIR AGENT (voormalige medewerker) –  Fort Collins, CO6 december 2017
This job was very stressful, like all call center jobs, but the lack of training made it impossible to do the job. Also there was no room for advancement,
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Advancement is hard
Customer Service Rep (voormalige medewerker) –  Norcross, GA5 december 2017
After your year is up you are free to apply to any other department with openings. Depending on who your supervisor is and/or Manager they will make it hard for you to advance within the company. It literally feels like you're in sinking sand and you cant save yourself. MOST Managers and supervisors aren't like that, but the ones i encountered have been. You can ever get a straight answer out of them and every movement is like its a secret. The pay is wayyyy to low for all of what is required of the employee. Although, they do offer GREAT benefits, Comcast can stand some tweaking and if not they are going to find themselves in bigger trouble than what they are already in. And also, if you're hired and you are asked on how you can change the dynamic of the company, dont answer they will take your suggestions and pass them off as their own and then fire you..
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Great work environment
Senior Manager (huidige medewerker) –  Boston, MA5 december 2017
I have really enjoyed working at Comcast. The pay is fair. The benefits are fantastic, including essentially free cable/internet/home security. In certain departments, there is significant possibility of advancement (Care, Tech-Ops). Managers are almost universally great people to work for.
Pluspunten
Steeply discounted cable/internet, great culture
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ok place to work
Collections Rep 1 (voormalige medewerker) –  Sandy, UT5 december 2017
I was grateful for my job with Comcast. It was stressful because there isn't really any job security. Turnovers are quite high and it seems they start firing a lot of people towards the end of the year.
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Great company
Director, Technical Operations (voormalige medewerker) –  Baltimore, MD5 december 2017
I was very successful with Comcast and they treated me great! If you work hard you have a very good opportunity to advance and be successful. The company listens to their employees more than mnost companies do.
Pluspunten
Leadership, pay, benefits
Minpunten
Very fast paced and stressful
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Not bad
Customer Service Representative (huidige medewerker) –  Lynnwood, WA5 december 2017
Comcast is a good company to work for. Good benefits, decent pay, but the call center environment is awful. Liberty Lake was good, but Lynnwood is terrible.
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love working with people
Commtech3/ Home Security Tech Level 1 Certified (huidige medewerker) –  Memphis, TN4 december 2017
Long days but loved helping customers, vans where not that great but made it work. Equipment could have been alot better. Never hated going in to work
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company is forward thinking
Tech (voormalige medewerker) –  Paulsboro, NJ4 december 2017
Comcast is a great company to work for and is willing to invest in its employee by offering to assist and or pay further education. My favorite part was learning to work the new products .
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Great company with good benefits.
RETAIL SALES CONSULTANT (huidige medewerker) –  Roseville, CA4 december 2017
Great company to work for. Stressful and fast paced job.Management is great and the best I've ever had. Flexible with school schedules. Discounted comcast services.
Pluspunten
Great pay
Minpunten
Stressful and fast paced.
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collections require skills
Collection Representative (voormalige medewerker) –  Livermore, CA4 december 2017
collections was made by inbound and outbound calls. every employee in the department had the same goal to collect past due balance on account and earn the collection bonus. it was difficult to get many people to pay their bill even when preventing service from being interrupted.
Pluspunten
pay, working with friends
Minpunten
getting everyone to pay their bill
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Micromanaged
Retention Supervisor (huidige medewerker) –  Horsham, PA4 december 2017
Handle customer inquiries, complaints, billing questions and payment extension/service requests. De-escalate disgruntled customers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions.
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Good Place to work if you maintain good relationships
Specialist 2, Product Sales Support & Analysis (huidige medewerker) –  Schaumburg, IL4 december 2017
Fast-paced environment that is constantly changing.Good working relationships are important for growth. Office culture varies from location to location.
Pluspunten
Benefits
Minpunten
Office politics
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Fast paced busy sometimes stressful
CUSTOMER SERVICE REPRESENTATIVE (voormalige medewerker) –  Stockton, CA4 december 2017
Good company to work for and employees worked as a team. High volume of calls and strict procedures and tons of training. Benefits and perks a big plus.
Pluspunten
Great benefits
Minpunten
Dealing with negative customers
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Algehele waardering

3,8
Gebaseerd op 9.125 reviews
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Waarderingen op categorie

Werk-Privé Balans
3,5
Compensatie/Arbeidsvoorwaarden
4,0
Doorgroeimogelijkheden
3,3
Management
3,3
Bedrijfscultuur
3,6