Profit over customer focused company
Customer account executive (voormalige medewerker) – Harrisburg, PA – 21 juli 2018
The benefits were probably the best, the free services, cost of medical and the retirement package was good. However with the company be profit focused leaves little room to improve customer service and offers that can be made. Due to unhappy customers the jobs can become really stressful as you end up being the customer’s punching bag with little action on the company’s part to improve the process even though they’re marketing team pushes that they are improving.
Free services and benefits are cheap
Stress and lack of flexibility with home life balance