InterContinental Hotels Group Reviews

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Very productive yet fun environment
Team Manager Reservations (huidige medewerker) –  North Charleston, SC22 oktober 2018
The people here at IHG are very helpful, knowledgeable and caring. The atmosphere is conducive to success. There are so many opportunities for growth and development.
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great people and good company
Reservation Specialist (huidige medewerker) –  Intercontenintal21 oktober 2018
Took inbound calls from regular guests who stayed in our hotels all over the world. Fast paced business. Learned many new sales strategies, operating systems that we used to do our jobs. Many types of people of races, religion and sexual preference (same sex relationships) and we worked well together. Hardest part of the job was meeting the target with our partners with Ambassador enrollments and transfers to HVC. Most enjoyable was working with all the great people in our company.
Pluspunten
good company benefits, chance to travel
Minpunten
company chose to outsorce
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Stressful workplace with inexperienced managers.
Server / Bartender (huidige medewerker) –  Washington, DC20 oktober 2018
Great benefits, work life balance. Management isn’t always held accountable for their actions and questionable judgment with situations dealing with servers, bartenders etc.
Pluspunten
Great Benefits and Work/ Life balance
Minpunten
Inexperienced Management
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Had fun working there
Housekeeper (voormalige medewerker) –  Milwaukee, WI20 oktober 2018
It was a good job I was still working there but I have to move on and I going to find me a good job another housekeeper job I am going to do good there
Pluspunten
Free lunch
Minpunten
Short breaks
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Principal Hotel York
Hostess/Waitress (voormalige medewerker) –  Principal York19 oktober 2018
Principal Hotel York

Do not let the change of owners mislead you on the actual rating of working for this company. The Principal York is a horrible company to work for.

They treat their bottom of the line employees as disposable robots. If 10 hour shifts with half an hour breaks on minimum wage are what you are looking for, then look no further.

The staff lunches provided are usually left over food from private events.

Management try their hardest but the shortage in staff mean they are ran ragged and cannot help their staff.

There is no work life balance, being called in on your days off, working split and double shifts etc.

Senior management care only about profit and how the company looks on tripadvisor etc, they do not care about their staff's welfare and wellbeing.
Minpunten
Long hours, no breaks, minimum wage, bad work/life balance
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Productive Work and Work-life Balance
IHG Voice Support Specialist (voormalige medewerker) –  Charleston, SC17 oktober 2018
IHG had a variety of jobs available if you wanted to advance with the company. It also had its own internal education base to help with advancement. It provided a game room to wind down as well as a treadmill if the weather was too inclement to go for a "take me away" walk. Overall, I enjoyed working with the company.
Pluspunten
Advancement Opportunities
Minpunten
Jobs taken out of US to "near shore"
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customer service
Housekeeping attendant (voormalige medewerker) –  UAE17 oktober 2018
work balance.
Diversity.
Team work.
Company training programs.
Benefits from the company.
The most enjoyable part at work was team diversity and team work.
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Great company to work for
Corporate Facilities Coordinator (voormalige medewerker) –  Branston17 oktober 2018
Brilliant company to work for, great atmosphere, look after employees really well, always something fun going on. Its like working for a big family. Good work/life balance
Pluspunten
Benefits, great environment
Minpunten
Difficult to move up ladder in some areas within the company
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no
Trilingual Reservation Agent (voormalige medewerker) –  Ciudad de México, D. F.16 oktober 2018
me parece lo mismo de siempre y los sueldos son muy bajos
Pluspunten
d
Minpunten
d
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Positive work culture and supportive staff
Reservation Sales Specialist (voormalige medewerker) –  Benguet16 oktober 2018
Over-all, working for the company has been positive- supportive workmates and useful benefits. The time is also flexible along with your performance and the benefits and compensation is reasonable.

The typical day at work at IHG- is not hazardous, it did provide the writer with substantial experience in the field of Hotel Management as well as Reservaton Sales;
Management- Supportive
Culture- Positive
Hardest Part of the Job- the constant shifting of work schedule
Most enjoyable- team-building activities
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Pro Employee company
Reservations Sales Specialist (huidige medewerker) –  Cordillera Administrative Region15 oktober 2018
With IHG, there is no discrimination. The working environment was a lot of fun. Everytime you enter the workplace, you feel you belong even if you are new. All are very welcoming.
The job itself is easy however there are key performances you have to achieve each week which some of them i can say not fair on the specialist's part. These nine key performances will have a direct impact on your employment.
Pluspunten
free shuttle, family gatherings, freebees, raffle promo, HMO, a lot of give aways for employees
Minpunten
key performace objectives/metrics
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Horrible managment
Housekeeper (voormalige medewerker) –  Ft Leonard Wd, MO13 oktober 2018
I loved working at ihg at the beginning. I loved the occupants and the people I worked with. Management was the reason I and a lot of others decided to walk after years of working there. Ft.leonard ihg has the worst turn over in employees due to management. They lie to keep themselves out of trouble . They treat you as if your stupid. Never had complaints from occupants about our work . And were still treated like we were always wrong. i and many others would still be working there if upper management would take complaints about housekeeping manager seriously and not back her when she had clearly did horrible. HR acts like she runs the company and feels it's ok to use foul language to employees in front of general manager with no consequences. And when confronted by others lies to people's face. It's time for corporate to look into why ft.leonard can't keep housekeepers..
Pluspunten
Getting to know new people.
Minpunten
Management
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Lots learned from this company
Developer (voormalige medewerker) –  Atlanta, GA10 oktober 2018
Was an excellent place to understand the hospitality industry and how franchised hotels work. Projects were interesting and challenging, and was able to see how they impacted operations.
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Produtive and great place to work
Sales Manager (huidige medewerker) –  North Charleston, SC10 oktober 2018
Great company to work for. Would not change a thing, Productive very diverse workplace. Family environment, great benefits, great brand standards. great hotel guest loves.
Pluspunten
Great work life balance
Minpunten
Closing Charleston center
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They provide sports activities for the employees to enjoy
Housekeeping-Room Attendant (voormalige medewerker) –  Kingdom of Saudi Arabia, Al Khobar10 oktober 2018
The company provide their employees like recreational activities, there is basketball tournament, a free wifi for staff, also free tour to visit near city.
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É uma empresa que tem muito para dar.
Empregada de Mesa (voormalige medewerker) –  Estoril, Distrito de Lisboa8 oktober 2018
Foi um estágio muito educativo, apredi muito sobre hotelaria em geral, a parte mais dificil foram os transpostes, a parte mais fácil foi a oportunidade de trabalhar com pessoas muito apaixonadas por aquilo que fazem.
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lively, fun culture
Intern (voormalige medewerker) –  Singapore8 oktober 2018
all departments had a fun working culture, instilled by the management above, this laidback attitude allowed staff the freedom to add creative and their own personal element to the role to enhance the customer experience.
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Good Place
Security Supervisor, Investigator (voormalige medewerker) –  Chicago, IL4 oktober 2018
Good training. Great place. Just do your job and stay out of the rumor mill and you will be fine. The only problem may be lack of parking for employees at the location down town.
Pluspunten
Discounts and clean enviornment
Minpunten
Can be demanding
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Job Summary
Portal and Application Support Analyst (ITIL) (voormalige medewerker) –  Alpharetta, GA4 oktober 2018
Pro-actively monitored critical Business Web applications and provide real-time application support to eliminate or avoid customer impact.
Troubleshot, diagnosed and routed problems with outages for applications in production.
Assisted QA department with testing propriety software.
Managed and investigated trouble tickets that were opened to reflect system/software defects.
Trained Tier 1/Tier 2 teams on applications for efficient support
Coordinated and worked directly with Technical Operations to provide oversight, guidance and assistance thru problem resolution.
Resolved technical application level problems, on site and remotely (over phone and Bomgar software) with minimal supervision under normal working conditions in a 7x24x365 operation.
Pluspunten
Learned different pocessess
Minpunten
Too many meetings to get our work done
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Just another call center
Training and Reservations Supervisor (voormalige medewerker) –  Salt Lake City, UT 841064 oktober 2018
This job is low-paying and an echo chamber of every other call center standard and QA expectation. One good thing is there are no selling requirements and for doing your job the way that you should, there is potential to earn a small bonus commission each week to help boost your paycheck, which you will need. Honestly, there are tons of other call centers out there that pay a lot more and are just as generic as this one.
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3,9Werk-Privé Balans
3,8Compensatie/Arbeidsvoorwaarden
3,8Doorgroeimogelijkheden
3,8Management
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