Company destroying customer experience by getting rid of experienced full time employees, hiring inexperienced part time employees.
Department Sales Manager, Lowe's Home Improvement (huidige medewerker) – Florida – 10 augustus 2018
Company eliminated dept manager position, in essence firing 15,000-20,000 full time knowledgeable employees, replacing them with part time, inexperienced people. Customer experience damaged by this, and employee morale at an all time low. Management shows favoritism with some employees, which also is hurting morale. I was told I could stay with the company if I took a different position (which paid 37% less) but I would still be doing the same job. MOST of the employees are good, hard working people... like family. Company is moving in the wrong direction, hiring the guy as CEO that ran JCPenny's into the ground. He will do the same for Lowe's.
Employees were like family
Poorly trained upper management, showing favoritism to some employees