Difficult but Friendly workplace
CUSTOMER SERVICE ASSOCIATE (voormalige medewerker) – Salem, OR – 12 december 2017
I worked with a bunch of friendly people at Lowes, the only problem was the customers I had to help as every customer expected me to be an expert on what I was selling. Even though I wish I was, I lacked the experience needed to tell each customer about every product the store had. It was also terribly difficult to inform a customer that I am not an expert and if they wanted to talk to an expert that they would have to come in at a different time, as many customers were on a strict schedule. Another difficult part about this job was having to cover for other departments, such as plumbing. As a student aspiring to be an electrical engineer, I was happen when I was placed in the electrical department for customer service as I know just enough to get by in there. However, I cannot say the same about plumbing, which I still had to cover every once in a while even though my managers knew I didn't have any experience or knowledge of the department what-so-ever.
Good pay, friendly employees, friendly managers
Rude customers and long shifts