Fun Co-workers, but the policies and management suck.
Customer service, and advice (voormalige medewerker) – Lewiston, ID – 7 december 2017
I made a lot of friends working at Macys but the managers took their personal problems out on the employees, and everything they asked you to do would contradict something they or someone else had asked you to do earlier. You also weren't treated like a human being, you were the customer's slave. You basically felt stripped of all your basic human rights and needs, and if a customer lied about you in a review you were still punished, no matter how obvious the lie. If a customer is unruly, rude, or just straight up yelling in your face, you have to stand there and take it, and if you don't and refuse to help them you get in a massive amount of trouble and the management will break you down and guilt trip you into thinking you were in the wrong.
Good co-workers, fun enviornment
Bad management, terrible customers, low pay, waste of your life honestly