Reviews voor Customer Service Representative bij Macy's

1.378 reviews gevonden voor deze zoekopdracht Bekijk alle 25.578 reviews
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Great Opportunity
Customer Sales Associate (voormalige medewerker) –  Pennsdale, PA13 juli 2018
Was an overall excellent job. Enjoyed the experience. Staff at this location was helpful and knowledgeable. Customers enjoyed the store the staff and the atmosphere.

It was one of the top retail stores in Macy's inventory in this district. Unfortunately Macy's chose to close this location to try and tighten their overall bottom line.
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Cool work place
Customer Service Representative (voormalige medewerker) –  Miami, FL13 juli 2018
A typical day at work is ok but kind of boring I’m use to a busy work place with fast pace but overall Macy’s is ok the job is for someone who’s very chilled
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customer service expert
HOME DIRECT AND CUSTOMER SERVICE (voormalige medewerker) –  Bridgeton, MO12 juli 2018
I loved my job at the call center. There was room for advancement, raises, lots of company activities. The distance was a little far, but I worked 12:30pm-9:00pm so, the traffic was mild. Very understand managers, for the most part. The hardest part of the job was learning the products that we sold.
Pluspunten
Good raises
Minpunten
Distance
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A Typical Day at Macys
Customer Service Representative (voormalige medewerker) –  New York, NY11 juli 2018
As a sales representative, one is required to perform cashier's duties, like completing a customer sale, with a receipt. Returns and exchanges are also part of the job.
Customers need to be assisted with getting the right size and color of items. The space and areas have to be kept clean and organized.

Representatives also have to open and close their registers and submit their totals at the end of their shift.

The overall workplace was very accommodating, however, it was just a temporary position.
Pluspunten
Employee benefits and discounts.
Minpunten
Different shifts
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Productive and Challenging
Customer Service and Gift Wrap Associate (voormalige medewerker) –  Woodland Hills, CA10 juli 2018
If you are looking for a part-time job that is challenging and in a fun and fast paced environment, then working for Macy's Department Store is the place. Also, Macy's train and offers advanced opportunities to its employees.
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Productive and positive work environment
Customer Service Associate (voormalige medewerker) –  Houston, TX9 juli 2018
Productive and positive work environment. The company is very involved in giving back to the community. Very enjoyable place to work. Calm atmosphere.
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Productive and stressfull
Customer Service Clearwater, FL (voormalige medewerker) –  Clearwater, FL9 juli 2018
For the position of customer service there are a lot of calls, back to back. Sometimes you have a time with no calls in between. You learned about how the credit industry works and the revolving accounts
Pluspunten
team building activities
Minpunten
the wages could be better
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learning experience
CUSTOMER SERVICE SPECIALIST (voormalige medewerker) –  San Francisco, CA6 juli 2018
the schedule was the most stressful..... no set schedule- that went away after last year and i learned about customer service and how to deal with all kinds of walks of life here.
Pluspunten
benefits
Minpunten
schedule
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Terrible place to work
Customer service associate (voormalige medewerker) –  Lakeline Mall Cedar Park Texas5 juli 2018
General Management confused with little respect for employees, even of long standing with the company. flexible hours if you're a student, pay way below standard for the area.
Pluspunten
Close to home
Minpunten
management
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Although the company had its flaws Macys constantly strived to make the work environment better
Online Customer Service (voormalige medewerker) –  Tempe, AZ3 juli 2018
In my opinion it was a very nice place with a lot of team spirit considering it is a call center. My only complaint was that I had been there for 6 years and had worked up from $12 to $16+ an hr only to have new employees hired at a hire pay than me. I felt under appreciated so I left to pursue my degree full time.
Pluspunten
Flexible hours, team building, nice enviroment
Minpunten
Difficult to get promoted, unrealistic quotas at times
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interesting
Customer Service Representative (voormalige medewerker) –  Birmingham, AL27 juni 2018
on your feet all day, nice interactions with varies types of customers,educational cultural events and great discounts during peak season of sales. daily meetings to measure sale performance
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Morning greetings before you day starts
Customer Service Associate (voormalige medewerker) –  Los Angeles County, CA26 juni 2018
Morning meeting and games.
They push employees on getting customers to get credit cards if you don 't get enough you're out the door..
Companies like macy"s could pay associates 15.00 Hourly to start employment.
Work place culture mixed
Enjoyable is working in a nice clean store.
Pluspunten
GREAT WAY TO START YOUR DAY
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not stable workplace
Customer Service Representative (voormalige medewerker) –  Tampa, FL25 juni 2018
A lot of people come and go frequently. Management focus on opening credit cards, not a lot of flexibility in schedules or vacation time. Hourly pay is low.
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great work environment
Customer Service Representative (voormalige medewerker) –  San Bernardino, CA25 juni 2018
It was usually slow paced until the discount events appeared or the holidays came around. I learned to work well with others and use my time wisely to organize my work schedule and how I pace myself.
Pluspunten
discounts, good staff and great work place
Minpunten
short breaks, long hours with low pay
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Lack of advancement
CUSTOMER SERVICE / PROMO SIGNER (huidige medewerker) –  Denver, CO25 juni 2018
No employee acknowledgement for great attendance, great job performance . Pay is really low for the job duties and responsibilities done day to day..
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It is nice to be around different people. and some times fun.
Customer Service (voormalige medewerker) –  Chicago, IL25 juni 2018
I worked almost seven to eight ours a day. five days a week. or less. but most five days a week. 23 to 38 hours a week. included weekends some times. workplace culture I really liked the are and culture and style. the hardest part. sometimes it was a lot of clothes to put away. or organize. and overall I like working there. and had a very good managers and supervisor. and enjoyed working there in holidays. it is fun. and sometimes to busy.
Pluspunten
once only
Minpunten
15 minutes breaks every two hours.
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ok
Customer Service (huidige medewerker) –  Duluth, GA22 juni 2018
okay job. ok environment. no pay. typical work. learned great customer service skills. learned how to be a self starter because you will need that if you want management to treat you like an adult.
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Stressful
Customer Service Support (voormalige medewerker) –  Brooklyn, NY21 juni 2018
Low pay, rude management , inconsistent hours , impossible to spend time or give attention to your children . Can survive off of $11 an hour . Schedul8ng is horrible , if you pick up a shift and need to vall out .. you have to pray that a co worker can pick your shift up or else your stuck .
Pluspunten
Discounts
Minpunten
Low pay, horrible scheduling, no paid days off
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fun place to work and meet people
Customer service (voormalige medewerker) –  Pembroke Pines, FL20 juni 2018
unload trucks, check all the merchandise, set the show floor, clear out the back rooms, check the store for damaged products and make sure the warehouse is clean before i leave
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Great Company
Customer Service (voormalige medewerker) –  Garden City, NY19 juni 2018
Good company to work for when its your first job you would be excitied to work for this company great managers and hard working that will always have you busy
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