Easy going atmosphere, valuable experience
Customer Service Agent (huidige medewerker) – Toronto, ON – 22 oktober 2013
PlusOne is a in-building courier service as well as a type of temp agency for its clients. A typical day for me is in part working in our mail room, inbounding courier packages, sorting, and then the delivery of those packages in a timely manner. I am also responsible for picking up outgoing courier packages from our clients when they call, as dictated by our dispatcher. The environment is wonderful in the courier office, with an easy going atmosphere and pleasant socializing with my co-workers. Our site supervisor is also very approachable and fun to be around.
The other part of my job is working for our clients as a temporary receptionist when booked, sometimes for daily breaks or for multi-week assignments. I greatly enjoy this part of my job, and feel it has given me the most valuable work experience to take to my next place of employment.
I would say the most difficult part of my job is balancing my duties, making sure any packages I am responsible for are delivered so that I have enough time to change clothing and go to any reception assignment. Thankfully time management is one of my strengths, so this is often done without too much hassle.