Reviews voor Customer Service Representative bij The Home Depot

2.643 reviews gevonden voor deze zoekopdracht Bekijk alle 40.253 reviews
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Great place to work, loved the company and management
Customer Service Associate (voormalige medewerker) –  Bainbridge, GA19 september 2018
I enjoyed working here. Very strick policy on tardiness and call outs. Decent pay. Bonuses often. Hard to keep hours sometimes. Good benefits. Management was great. Loved the atmosphere of the store.
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Fun place to work
Customer Service Associate (voormalige medewerker) –  Holiday, FL19 september 2018
great environment the managers are amazing they work around the schedule and help even pay with school if you qualify the managers are very supportive and if you need anything they will always be there.
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Excellent workers
CSR - Customer Service Representative (voormalige medewerker) –  Terrell, TX19 september 2018
Needs better management, the home depot is always sade and excellent when fixing customers problems. The management will absolutely do nothing about problems unless you go over higher power.
Pluspunten
Break
Minpunten
Shkrt breaks
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Great onsite training
Supervisor, Customer Service (voormalige medewerker) –  Marietta, GA19 september 2018
One thing I can say I learned a lot. I've meet a lot of great people. This company is about who you know. They strive to be the #1 in retail ,not when you fire all your seasoned associates to hire cheap young associates with no knowledge. No job security, they use and abuse you. Get in learn and Get out.
Pluspunten
people, homer fund
Minpunten
bad management
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Arcade, Ping Pong Table, Air Hockey Table
DUAL TRAINED CUSTOMER SERVICE REPRESENTITIVE (huidige medewerker) –  Tempe, AZ18 september 2018
The job is really easy, but it is a dice roll what manager you get. Calls are busy during Sale weeks. Approximately 30 calls per day on an average non-sale week.
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Exciting Place to work!
Paint Sales / Customer Service (voormalige medewerker) –  Tamuning, GU18 september 2018
Enjoyed working at The Home Depot! Loved helping out the customers and answering all their concerns and showing them and teaching them more on product knowledge.
Pluspunten
Great benefits
Minpunten
Poor management
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exciting and fun
Customer service (voormalige medewerker) –  Bothell, WA18 september 2018
This was a fun job. I learned a new skill, i had never worked in home improvement before so it was a learning curve, worked with some really great people and had fun while working.
Pluspunten
met a lot of different people
Minpunten
pay was to low
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good place to work
Customer Service (huidige medewerker) –  Sterling, VA18 september 2018
the company cares about associates but they don't pay enough.
It's a good place to work as parttime.
they always have a lack of staff and their manager usually doesn't work very well.
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Too much going on not work related
Customer Service Associate (voormalige medewerker) –  Bakersfield, CA17 september 2018
Too many employees depending on others to do their work. Too much slacking and customer service not up to par. I liked the hours but some customer service was not that great. Customers not helped as well as I like to see. I did my best to help customers.
Pluspunten
I liked the work hours
Minpunten
Not enough comaradere
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Awful place to work. Does not care about family life.
Customer Service Associate (huidige medewerker) –  New Albany, IN16 september 2018
This company does not care about your family life. They expect you to work through every holiday. Nine times out of ten your requested days off are denied. Do not work for this company. You are only a number to them not a person.
Pluspunten
Good insurance
Minpunten
Everything else
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nice job
Customer Service, Garden Dept (voormalige medewerker) –  Colonial Heights, VA15 september 2018
Good part time job. Worked around my school schedule. Would definitely recommend working for this company. Decent money for the amount of work you do.
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Great work place
Customer Service Representative (huidige medewerker) –  Kennesaw, GA15 september 2018
Customers call in with help on placing orders, locating orders shipped etc. Helped solve issues regarding all services provided by CSR. Hard part is only when the customer takes it out on you as the one trying to help them. Best thing to do is never take it personal. I learned to be very patient, positive and really help customers enjoy the customer experience.
Pluspunten
Easy work
Minpunten
Was too far
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fun place to work just not compensated well
Sales associate, provide customer service (voormalige medewerker) –  Canton, GA12 september 2018
The Home Depot is a great place to shop and work, but there are a couple of down sides low pay, hard to move up even if you are very customer oriented and knowledgeable about the departments you are working in.
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One of the worst places I ever worked
Customer Service Representative (voormalige medewerker) –  Sierra Vista, AZ10 september 2018
I was "paid out" for being honest in my exit interview. Getting management involvement is like pulling teeth. Management allows customers to walk all over associates, talk abusively to associates and still gives the customer what they want.

The "benefits" for Home Depot employees seems really fantastic, but that is only on the surface. And they, definitely, do NOT make up for the work environment.

I would never recommend working there. Ever.
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Its alright until it gets really busy!!!
Associate/Customer Service (voormalige medewerker) –  Norwalk, CT10 september 2018
A typical day at home depot would be very competitive if the store is busy. During the summer, you would be on your feet all day. The most enjoyable part is the Christmas party and the random events.
Pluspunten
free lunch, discounts
Minpunten
short breaks
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okplace to work
strive for excellence in customer service (huidige medewerker) –  Lapeer, MI10 september 2018
not much room for advancement without long term working, doesn't pay for experiences. expected more from management to help in advancement of position. like the people not the politics.
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very productive environment
Customer Service Associate (voormalige medewerker) –  Jacksonville, FL10 september 2018
very good place to work . Nice, friendly staff as well as very easy going when another co-worker may need help with something . In addition to this Home Depot is very pet friendly and high in customer appreciation reviews.
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stressful and lack of communication
Customer Service Associate (voormalige medewerker) –  Eagle, ID10 september 2018
worst company ever, management at the eagle store 1809 was the worst. did not take care of there employees. it is all about the numbers and not individuals. would not recommend at least at that store.
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Eh
Customer Service • Home Services (voormalige medewerker) –  Westminster, CO9 september 2018
Typical day at work was extremely stressful, had no idea where you were going to work that day. Workplace culture was rough, management didn't do a well job at keeping the workplace a non hostile environment.
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Home depot
Customer Service (voormalige medewerker) –  Grand Prairie, TX9 september 2018
Management wasn’t very good they always had there favorites. Associate never helped but always wanted to be helped. Attitudes towards customers were given by manager and some associates in the store.
Pluspunten
Flexiable hours Insurence
Minpunten
Wasn’t a good company
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3,8
Gebaseerd op 40.255 reviews
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3,6Werk-Privé Balans
3,5Compensatie/Arbeidsvoorwaarden
3,4Doorgroeimogelijkheden
3,3Management
3,7Bedrijfscultuur