TOWER HOTEL Employee Review

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Review
Sales Manager (Current Employee) –  Oklahoma City, OK30 November 2017
The hotel is old and in need of renovation but can be a great place once the new owners complete an 18 million project-
Very promising hotel for future business after renovations are complete.
A Non branded hotel is very hard to sell in a heavily saturated market
Management company that was there prior to the hotel sale was awesome, and took care of their people.
Mew ownership company is great but does not offer the extent of benefits as the previous.
The staff were very caring and enjoyed the customers we had.
The management company made sure there was growing room for staff.
Pros
free lunches, great staff
Cons
low pay
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Awful
Front of House Receptionist & Switch Board Operator (Former Employee) –  London, Greater London10 October 2019
Money making machine - you really are a cog in a machine. They care about the guests - not the workers. They survive with cheap labour from students desperate to get experience. Very little sympathy for the reception staff.
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Small hotel with so much potential to grow
ADMIN AND FRONT OFFICE INTERN (Former Employee) –  Banda Hilir9 October 2019
The hotel is located right in the middle of Melaka's best attraction. However, a few aspects need improvement and attention by the higher management in order to fully showcase its true potential.
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Overall rating

3,4
Based on 38 reviews
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Ratings by category

3,4Work/Life Balance
2,6Salary/Benefits
3,1Job Security/Advancement
3,3Management
3,4Culture