TOWER HOTEL Employee Review

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Wonderful work environment
Houseperson, Laundry Attendant (Former Employee) –  Niagara, ON3 April 2018
Great work environment as it was a small, but knowledgeable work force willing to always communicate with you regardless if personal, or business. Management was not the best as communication was very limited regarding duties with lots of finger pointing. Loved working the night shift, as it was peaceful and quiet at this location, with all the time in the world to complete your duties.
Pros
Knowledgeable staff, Plenty of time to finish duties, friendly and understanding supervisors and staff.
Cons
Near minimum wage pay with no benefits, Lack of communication within the company from Management to staff, with lots of finger pointing.
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Awful
Front of House Receptionist & Switch Board Operator (Former Employee) –  London, Greater London10 October 2019
Money making machine - you really are a cog in a machine. They care about the guests - not the workers. They survive with cheap labour from students desperate to get experience. Very little sympathy for the reception staff.
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Small hotel with so much potential to grow
ADMIN AND FRONT OFFICE INTERN (Former Employee) –  Banda Hilir9 October 2019
The hotel is located right in the middle of Melaka's best attraction. However, a few aspects need improvement and attention by the higher management in order to fully showcase its true potential.
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Overall rating

3,4
Based on 38 reviews
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Ratings by category

3,4Work/Life Balance
2,6Salary/Benefits
3,1Job Security/Advancement
3,3Management
3,4Culture