Typical day is working in shifts the am and pm. Mostly hectic days but that gives an adrenaline rush. Sometimes it is calm, and that gives you a chance to work on your other extra duties mostly administration support.
I learned how to deal with stressful situations.
Very nice co-workers and the management is okay.
The hardest part of the job is having to deal with a difficult complaint from a guest and having to find a way of making the situation better.
Enjoyable part of the job is having to provide customer service to different guests from all over the world and know they have left with a smile.