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Account Manager Provera

PepsiCo BeLux bvba



Full job description

Main Purpose of the Role The Account Manager should be able to think on a strategic level and contribute to the development and implementation of state-of-the-art account management. He will translate the strategy (defined by Commercial Development & Strategy department) and results successfully in his relationship with the customer, all the way down to the level of the individual selling points. ? Responsibility for volume, turnover, market share and profitability within his customer portfolio, and this within a pre-agreed budget.

? Responsibility for the negotiation and implementation of the annual Account Plan within pre-agreed budgets. ? Responsibility to assure business results and job satisfaction Accountabilities 1.

Business Management of the business related to the customer portfolio. More precisely: ? Profound customer understanding (background, account structure, customer strategy, international dealing, etc.) ? Negotiation, implementation and follow up of the Annual Agreements.

? Building strong CDA - balancing W/NW ? Initiate cross functional project to improve customer collaboration ( TAG score) ? OTC flow of customer according to process ?

Close monitoring of customer investment (budgets). ? Optimization of the assortment and introduction of new products. ?

Management of promotions, folders, in-store activities (follow up promo pressure/efficiency) & implement tailor made promotions in close collaboration with the Shopper Marketing Team ? Tracking of specific projects as well in supply as in demand management. ? use market data (Nielsen) to communicate conclusions to the appropriate parties within the customer.

? Use customer margin tracking tools for the key categories and propose corrective actions if needed. ? Development of a field-action plan and assure implementation ?

Support the Strategy Plan/AOP (Annual Operating Plan) with customer/retail landscape input/analyses and build strong Account Plans. 2. Customers/Relationships ? Be the face to the customer cross department ?

Customer wiring: Secure outstanding professional relationship with all relevant contact persons within the customer organization (from HQ to stores and within all relevant customer departments (purchase, sales, logistics, marketing & communication, commercial development & strategy) ? Frequent contact with the buyer as well for the day-to-day follow-up as for the customer understanding. Develop privileged relationship with the CSS (Category Support Specialist). ?

Assure regular Business Review sessions as well with the Buyer as with other departments (external) in order to optimize the communication and to develop the business opportunities. ? Contribute to top to top meeting with our direction board and direction board of the customer. 3.

Organization ? Contribute during all sales meetings in order to share the customer's point of view (customer strategy, tactics implications, …) ? Represent sales in the Matrix Group meetings (cross functional team meetings) and give a debriefing to the sales organization of all decisions made. ?

Support the marketing / commercial development & strategy department in the development of promotion plans ? Follow-up of customer invoicing with Safico & sales support, in order to achieve an optimal cost-control. ? Link with Global account team team if relevant ?

Strong dynamic and mature personality with excellent presentation skills; ? 3-5 years experience in the FMCG business is a strong advantage; account management experience is a must! ? Result-oriented and driven for growth; ?

Calculated risk oriented; ? Good negotiator with a feeling for facts and figures; ? Excellent analytical and conceptual skills, able to translate strategic vision to the work floor; ? Strong business acumen, Profit&Losses attitude; ?

Strong communication, persuasion and relationship management skills with the ability to interact and communicate with different levels in the company and within the customer - open & clear ? Team player ? Marketing feeling and creative think... Please refer to StepStone in your application