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Account Manager Provera

Pepsico Belux
Zaventem

Location

Zaventem

Full job description

Main Purpose of the Role

The Account Manager should be able to think on a strategic level and contribute to the development and implementation of state-of-the-art account management. He will translate the strategy (defined by Commercial Development & Strategy department) and results successfully in his relationship with the customer, all the way down to the level of the individual selling points.

 Responsibility for volume, turnover, market share and profitability within his customer portfolio, and this within a pre-agreed budget.
 Responsibility for the negotiation and implementation of the annual Account Plan within pre-agreed budgets.
 Responsibility to assure business results and job satisfaction

Accountabilities

1. Business
Management of the business related to the customer portfolio. More precisely:

 Profound customer understanding (background, account structure, customer strategy, international dealing, etc.)
 Negotiation, implementation and follow up of the Annual Agreements.
 Building strong CDA - balancing W/NW
 Initiate cross functional project to improve customer collaboration ( TAG score)
 OTC flow of customer according to process
 Close monitoring of customer investment (budgets).
 Optimization of the assortment and introduction of new products.
 Management of promotions, folders, in-store activities (follow up promo pressure/efficiency) & implement tailor made promotions in close collaboration with the Shopper Marketing Team
 Tracking of specific projects as well in supply as in demand management.
 use market data (Nielsen) to communicate conclusions to the appropriate parties within the customer.
 Use customer margin tracking tools for the key categories and propose corrective actions if needed.
 Development of a field-action plan and assure implementation
 Support the Strategy Plan/AOP (Annual Operating Plan) with customer/retail landscape input/analyses and build strong Account Plans.

2. Customers/Relationships

 Be the face to the customer cross department
 Customer wiring: Secure outstanding professional relationship with all relevant contact persons within the customer organization (from HQ to stores and within all relevant customer departments (purchase, sales, logistics, marketing & communication, commercial development & strategy)
 Frequent contact with the buyer as well for the day-to-day follow-up as for the customer understanding. Develop privileged relationship with the CSS (Category Support Specialist).
 Assure regular Business Review sessions as well with the Buyer as with other departments (external) in order to optimize the communication and to develop the business opportunities.
 Contribute to top to top meeting with our direction board and direction board of the customer.

3. Organization

 Contribute during all sales meetings in order to share the customer's point of view (customer strategy, tactics implications, …)
 Represent sales in the Matrix Group meetings (cross functional team meetings) and give a debriefing to the sales organization of all decisions made.
 Support the marketing / commercial development & strategy department in the development of promotion plans
 Follow-up of customer invoicing with Safico & sales support, in order to achieve an optimal cost-control.
 Link with Global account team team if relevant

 Strong dynamic and mature personality with excellent presentation skills;
 3-5 years experience in the FMCG business is a strong advantage; account management experience is a must!
 Result-oriented and driven for growth;
 Calculated risk oriented;
 Good negotiator with a feeling for facts and figures;
 Excellent analytical and conceptual skills, able to translate strategic vision to the work floor;
 Strong business acumen, Profit&Losses attitude;
 Strong communication, persuasion and relationship management skills with the ability to interact and communicate with different levels in the company and within the customer - open & clear
 Team player
 Marketing feeling and creative thinking
 Hands-on
 Leadership skills
 Change Management : how to do it better (internal & external)
 Priority management skills and ability to multi-task;
 Bi-lingual and a good knowledge of English. •  Strong dynamic and mature personality with excellent presentation skills;
  •  3-5 years experience in the FMCG business is a strong advantage; account management experience is a must!
  •  Result-oriented and driven for growth;
  •  Calculated risk oriented;
  •  Good negotiator with a feeling for facts and figures;
  •  Excellent analytical and conceptual skills, able to translate strategic vision to the work floor;
  •  Strong business acumen, Profit&Losses attitude;
  •  Strong communication, persuasion and relationship management skills with the ability to interact and communicate with different levels in the company and within the customer - open & clear
  •  Team player
  •  Marketing feeling and creative thinking
  •  Hands-on
  •  Leadership skills
  •  Change Management : how to do it better (internal & external)
  •  Priority management skills and ability to multi-task;
  •  Bi-lingual and a good knowledge of English.