CUSTOMER DEVELOPMENT MANAGER FMCG (M/F)

Michael Page
Brussels

Location

Brussels

Full job description

" Manage and develop our business and our business relation with a major customer group or a portfolio of key customers.
" Increase revenue and margin through broad and solid customer relationship and through optimal deployment of the Go-to-Market strategy adapted to the customer specifics.
" Based on a customer SWOT-analysis and a SWOT-analysis for the business position within this customer, define quantified and prioritized business opportunities.
" Develop plans to realize prioritized business opportunities (or risk mitigation plans) in alignment with our overall 5P (Product, Place, Price, Promo, POS communication) objectives and directives.
" Implement plans and track progress versus targeted results.
" Manage customer negotiation both to protect ongoing customer business relationships and to secure the vital interests.
" Customer portfolio business planning, forecasting and reporting in close coordination with product marketing, customer marketing and logistics.
Who we are looking for

" Trilingual : Dutch/French/English

" Experience :
o First successful FMCG experience (min 2 years), preferably in: Account Management, Field Sales, Trade Marketing or Customer Marketing (with extensive customer contact).
" Competencies required
o Good customer negotiation skills
o Action- / result-oriented
o Shopper- and Customer-focused
o Adequate analytical skills
o Relationship building
" Establishes trust
" Initiates and develops LT relationships and networks
" Team-player (cross-functional collaboration)
o High development potential
" Willing to grow and to develop personal skills
" Reports to Group Customer Development Manager
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